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Employees Off-Role Services — also known as staffing, third-party payroll, or Employer of Record (EOR) services — allow companies to engage workers for specific functions, projects, or locations without carrying them on their own payroll. Under this model, the worker is legally employed by a licensed staffing partner who handles the entire employment lifecycle — offer letter, onboarding, salary disbursal, PF, ESI, Professional Tax, TDS, insurance, and statutory compliance — while the worker reports day-to-day to the client company for actual work.
For Indian and global businesses, off-role staffing has become a strategic workforce lever. It helps companies scale teams quickly, enter new markets without setting up local entities, hire across multiple states without managing state-wise labour compliance, ring-fence headcount during growth phases, and convert fixed employee costs into variable, project-linked costs. It is widely used by start-ups scaling sales teams, BFSI and IT companies onboarding contract specialists, foreign companies employing Indian talent without a local entity, and large groups handling blue-collar, field, and frontline staff.
We offer end-to-end Employees Off-Role Services — from statutory employer of record, monthly payroll and statutory deductions, PF, ESI, PT, LWF, TDS, gratuity, insurance, Shops & Establishment, CLRA registration and compliance, to onboarding, background checks, and full-and-final settlements — so you get the people you need without the compliance load, with transparent billing, strong governance, and clean audit trails at every step.
EOR
Employer of Record & staffing
Pan-India
All states & union territories
100%
Statutory compliance covered
Variable
OPEX model — pay-per-headcount
Laws & Frameworks We Work Under
Contract Labour Act (CLRA), 1970
EPF & MP Act, 1952
ESI Act, 1948
Payment of Wages Act
Shops & Establishments Act
Professional Tax & LWF
Gratuity & Bonus Acts
Labour Codes (on notification)
Two Main Off-Role Engagement Models
Staff Augmentation
Third-Party Payroll Staffing
We hire candidates (yours or ours) on our payroll and deploy them at your premises or client location for the contract period.
- Legal employment with us
- Day-to-day reporting to client
- Full statutory compliance covered
- Ideal for contract & project roles
- Fast onboarding & scale-up
- Transparent per-head billing
EOR
Employer of Record (EOR)
Ideal for foreign companies or groups that want to hire in India without setting up a local entity — we act as the legal employer.
- No Indian entity required
- Full India payroll & tax compliance
- Fast entry into India market
- Multi-state employee management
- Termination & F&F handled
- Compliant local employment contracts
On-Roll vs Off-Roll Employment
On-Roll
Direct Employment
The employee is directly on the company’s payroll, with the company as the legal employer for all purposes.
- Employed by the client directly
- Long-term & permanent roles
- All statutory benefits from employer
- Higher fixed cost & compliance load
- Direct HR governance
- Suited for core & strategic roles
Off-Roll
Third-Party Employment
The employee is on the staffing partner’s payroll and deployed to the client for the duration of the engagement.
- Employed by staffing partner
- Project / contract-based roles
- Compliance managed by partner
- Variable cost & easy scale
- Client controls work & reporting
- Suited for scale, pilots & projects
Our Off-Role Staffing & Payroll Services
Third-Party Payroll
End-to-end monthly payroll processing, salary disbursal, payslips, and reimbursements.
Employer of Record
Act as the legal employer of record in India for foreign / domestic clients without a local entity.
PF, ESI & LWF
Monthly EPF and ESIC filings, LWF and Professional Tax, with challan-level MIS.
TDS on Salary
Monthly TDS on salary, quarterly Form 24Q, Form 16, and employee investment declarations.
CLRA & S&E Compliance
Contract Labour Act registration, Shops & Establishment compliance, and state-specific filings.
Onboarding & BGV
Digital onboarding, offer letters, appointment letters, ID proof verification, and background checks.
Insurance & Benefits
Group medical, accident, and term insurance along with gratuity policy administration.
Exits & F&F
Full and final settlements, relieving letters, PF withdrawal / transfer, and gratuity payouts.
Roles & Functions We Typically Staff
Sales
Field Sales & BD
On-ground sales officers, relationship managers, and feet-on-street teams across multiple cities.
Field
B2C
IT & Tech
Contract IT Staffing
Developers, testers, analysts, and tech consultants deployed on client projects on time-bound contracts.
IT
Project
BFSI
Banking & Financial Services
Tele-calling, collections, KYC, verification, and branch support staff for banks and NBFCs.
KYC
Calls
Operations
Back-Office Operations
Data entry, document management, back-office processors, and transaction support teams.
Ops
Docs
Warehouse
Logistics & Warehousing
Warehouse associates, packers, dispatchers, last-mile delivery, and supply chain support.
E-com
Supply
Retail
Retail & Store Staff
Store associates, cashiers, merchandisers, and brand promoters deployed at retail locations.
Store
Promoters
Healthcare
Healthcare Support
Support staff for hospitals, clinics, diagnostic chains, and medical representatives.
MR
Support
Corporate
Professional & White-Collar
Analysts, accountants, HR executives, and specialists on fixed-term professional contracts.
White Collar
Experts
When You Need Off-Role Staffing Services
Rapid Team Scale-Up
Scaling a sales, ops, or delivery team quickly across multiple cities without ballooning own headcount.
Entering New Markets
Launching in new states or geographies without opening local offices or managing state-wise compliance.
Foreign Employer in India
Overseas companies hiring Indian talent without setting up a Liaison Office, Branch, or subsidiary.
Project-Based Hiring
Engaging specialists for fixed-duration projects, pilots, or implementations.
Seasonal & Peak Staffing
Handling festive, peak, and event-based demand surges without long-term commitments.
Headcount Ring-Fencing
Keeping board / investor-approved on-roll headcount in check while still scaling operations.
Compliance De-Risking
Outsourcing CLRA, PF, ESI, and state-wise labour compliance to a licensed partner.
Internship & Apprentice Mgmt.
Structured management of interns and apprentices with clean engagement and payouts.
Information & Documents Typically Required
Client Company
- Certificate of Incorporation
- PAN & GST of the client
- Authorised signatory KYC
- Shops & Establishment copy
- Service / staffing agreement
- Roles & compensation details
- Deployment locations & SPOCs
Employee Onboarding
- PAN & Aadhaar
- Bank account details
- Photograph & signature
- Educational & experience docs
- Previous PF / UAN details
- Investment declaration (Form 12BB)
- Background verification consent
Agreements & Compliance
- Master staffing agreement
- NDA & confidentiality terms
- SLAs & billing terms
- Rate card & cost structure
- CLRA licence (where applicable)
- Insurance nominations
- Exit / termination protocol
Our End-to-End Off-Role Service Approach
1
Discovery
Understanding roles, headcount, locations, cost structures, and compliance expectations.
2
Agreement
Master staffing / EOR agreement, rate card, SLAs, and compliance responsibility matrix.
3
Onboarding
Digital onboarding, KYC, BGV, offer letters, PF / ESI enrolment, and bank setup.
4
Monthly Run
Attendance, payroll, statutory filings, salary credit, invoicing, and compliance MIS.
5
Exits & Audit
Full and final settlements, relieving, audit support, and ongoing compliance health checks.
Why Choose Us for Off-Role Staffing Services
✓
100% statutory compliance coverage
✓
Pan-India staffing — all states covered
✓
Fast onboarding — days, not weeks
✓
Transparent per-head billing
✓
Variable OPEX model — no fixed cost
✓
Strong HR governance & audit trails
✓
EOR for foreign employers in India
✓
Single point of coordination
FAQs on Employees Off-Role Services
What are Employees Off-Role Services and how do they work?
Employees Off-Role Services — also called third-party payroll, staff augmentation, or Employer of Record (EOR) services — involve engaging workers through a licensed staffing partner who is the legal employer of those workers. The staffing partner handles the entire employment lifecycle — offer letter, onboarding, payroll, PF, ESI, Professional Tax, TDS, insurance, and statutory compliance — while the workers perform day-to-day duties for the client company. The client pays a consolidated invoice covering salary and service charges, typically on a per-head or per-project basis.
What is the difference between on-roll and off-roll employees?
An on-roll employee is directly employed by the company, with the company as the legal employer for all purposes — payroll, compliance, benefits, and termination. An off-roll employee is on the payroll of a third-party staffing partner that acts as the legal employer; the client company only directs the work. On-roll roles are typically core, long-term, and strategic, while off-roll roles are often contractual, project-based, or used to scale quickly while keeping own-headcount lean and compliance outsourced.
Is an off-role employee entitled to PF, ESI, gratuity, and other statutory benefits?
Yes. Off-role employees are fully entitled to all applicable statutory benefits — EPF, ESI (where wages are within threshold), Professional Tax, LWF, gratuity after completing the prescribed continuous service, paid leaves, and insurance benefits if offered — based on applicable laws. These obligations are discharged by the staffing partner as the legal employer. A reputable partner should provide each employee with a formal appointment letter, monthly payslips, UAN, ESIC number, and compliant Form 16 at year-end.
What is an Employer of Record (EOR) and how is it different from staffing?
An Employer of Record is a specific form of off-role engagement typically used by foreign companies or groups that want to hire employees in India without setting up a local entity. The EOR is the full legal employer of record in India for those employees — handling employment contracts, payroll, statutory compliance, and termination — while the foreign company directs the work. Traditional staffing is often used by Indian companies with their own entity, focused on scaling specific functions like sales, operations, or IT, while EOR is specifically positioned for market entry without incorporation.
Is Off-Role Staffing legal in India?
Yes. Third-party staffing and contract employment are legally recognised in India and are governed primarily by the Contract Labour (Regulation & Abolition) Act, 1970 (CLRA), along with EPF, ESI, Shops & Establishments, Professional Tax, and other labour laws. The principal employer (client) and the contractor (staffing partner) each have defined responsibilities. CLRA registration / licensing is required where the contract labour strength exceeds prescribed thresholds. The forthcoming Labour Codes, once fully notified, will further formalise and modernise this framework.
How is billing usually structured for off-role services?
Billing is generally structured on a per-head, per-month basis. The monthly invoice typically includes the employee’s gross salary plus employer contributions to PF, ESI, gratuity, LWF, Professional Tax, insurance premium, and a transparent service charge / management fee (charged as a flat amount per head or as a percentage of the salary), along with GST. Some engagements use a consolidated all-in rate per head, while others work on a cost-plus model. Clear rate cards, SLAs, and monthly MIS help keep billing predictable and auditable.
Can off-role employees be eventually converted into on-roll employees?
Yes. Many companies use off-role engagements as a structured hiring funnel — testing the employee’s performance for a defined period and then offering them on-roll employment on confirmation. The transition involves a formal release from the staffing partner, cessation of the existing contract, PF transfer (UAN-linked) to the new employer, fresh appointment letter from the client, and updated statutory enrolments. Well-managed conversion is seamless for the employee and creates a strong pipeline of tested talent for the client.
Can you handle employees across multiple states in India?
Yes. We handle off-role staffing across all Indian states and union territories, including state-specific compliance under Shops & Establishments, Professional Tax, Labour Welfare Fund, and state-level labour rules. Our centralised payroll and compliance platform, combined with state-wise registrations, ensures that employees are compliantly managed regardless of location. This is particularly valuable for sales, field, retail, and warehousing roles that are naturally distributed across geographies.
Scale Teams Without the Compliance Load
Partner with our specialists for end-to-end Employees Off-Role Services — third-party payroll, EOR, PF / ESI, CLRA compliance, and pan-India staffing — all under one roof.
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