Online Information and Database Access or Retrieval (OIDAR) Services

OIDAR — Online Information and Database Access or Retrieval — is a special category of services defined under Section 2(17) of the IGST Act, 2017 covering digital services delivered over the internet or an electronic network with minimal human intervention and essentially impossible to render without information technology. When an overseas provider supplies OIDAR services to Indian recipients, a unique tax framework kicks in — the foreign supplier is generally required to register and pay GST in India on B2C supplies, while B2B supplies are taxed in the hands of the Indian recipient under the reverse charge mechanism (RCM).

Typical OIDAR services include cloud storage and SaaS subscriptions, streaming of music, movies, and video content, e-books and digital magazines, online gaming, digital advertising, online courses and MOOCs, digital data or information retrieval, mobile app purchases, and domain / hosting services. The 2023 amendment in the Finance Act significantly widened the definition by removing the "essentially automated" and "minimal human intervention" conditions, bringing a much broader set of digital services into the OIDAR net — making proper classification, registration, and compliance more critical than ever for both overseas providers and Indian users of such services.

We offer end-to-end OIDAR GST Services — from classifying whether a service qualifies as OIDAR, handling foreign supplier registration under Form GST REG-10, appointing an Indian authorised representative, filing monthly GSTR-5A returns, advising Indian B2B recipients on reverse charge liability, managing ITC eligibility, and handling OIDAR audits / notices from the GST department — so that both foreign service providers and Indian enterprises operate within a fully compliant and tax-efficient OIDAR framework.

Sec 2(17)
IGST Act OIDAR definition
REG-10
OIDAR registration form
GSTR-5A
Monthly OIDAR return
18% IGST
Standard OIDAR GST rate
Laws & Frameworks We Work Under
IGST Act – Sec 2(17)
IGST Act – Sec 14
Place of Supply Rules – Sec 13
Finance Act 2023 (OIDAR)
Form GST REG-10
Form GSTR-5A
Reverse Charge Notifications
CGST Rules – Rule 14 / 64

Two Tax Treatments for OIDAR Services

B2C

B2C OIDAR (Forward Charge)

Foreign supplier sells OIDAR services to an Indian non-business recipient — tax payable by the overseas provider.

  • Foreign supplier is taxable person
  • Mandatory GST registration
  • Filed in Form GST REG-10
  • Monthly return in GSTR-5A
  • Standard rate of 18% IGST
  • No ITC for foreign provider
B2B

B2B OIDAR (Reverse Charge)

Foreign supplier sells OIDAR services to a GST-registered Indian business — tax payable by the Indian recipient under RCM.

  • Indian recipient pays RCM IGST
  • No registration for foreign supplier
  • Self-invoicing under Sec 31(3)(f)
  • Disclosure in GSTR-3B
  • ITC available subject to rules
  • FEMA / TDS considerations apply

Services That Qualify as OIDAR

SaaS

Cloud & SaaS Platforms

Subscription-based cloud software, productivity suites, storage services, and enterprise SaaS products.

SaaS Cloud
Streaming

OTT & Streaming Media

Video streaming, music streaming, podcasts, audiobooks, and downloadable multimedia content.

OTT Audio / Video
E-Books

E-Books & Digital Publications

Digital newspapers, e-magazines, e-books, research reports, and downloadable documents.

E-Books Publications
Gaming

Online Gaming & In-App

Online games, in-app purchases, virtual items, and gaming subscriptions downloaded or streamed.

Games In-App
Ads

Digital Advertising

Search ads, display ads, programmatic advertising, social media ads, and ad-network services.

Google Meta
EdTech

Online Courses & EdTech

MOOCs, e-learning subscriptions, virtual certification programs, and online tutoring platforms.

MOOC Courses
Data

Databases & Information

Paid access to databases, market intelligence, analytics dashboards, and online research portals.

Data Analytics
Hosting

Web Hosting & Domains

Domain registration, web hosting, email hosting, and digital infrastructure services.

Domains Hosting

What Our OIDAR GST Engagement Covers

Classification

OIDAR Classification

Determining whether a specific digital service qualifies as OIDAR under the revised Section 2(17) definition.

  • Service description analysis
  • Internet / electronic network test
  • Human intervention analysis
  • Pre / post Finance Act 2023
  • SAC classification
  • Place of supply mapping
Registration

Registration & Setup

Foreign supplier registration under GST REG-10 and setting up the Indian authorised representative.

  • Form GST REG-10 filing
  • Authorised signatory in India
  • Legalised / apostilled documents
  • GSTIN allotment
  • Bank & payment setup
  • Tax invoice template design
Compliance

Monthly Compliance & Audit

Ongoing GSTR-5A filing, tax payment, and representation during OIDAR-specific departmental audits.

  • Monthly GSTR-5A return
  • Tax payment & challans
  • B2B vs B2C segregation
  • Reverse charge tracking
  • OIDAR audit responses
  • Notice & appeal support

Our OIDAR GST Services

01

OIDAR Classification

Assessment of whether a digital service qualifies as OIDAR and mapping to the correct SAC.

02

Foreign Supplier Registration

End-to-end filing of Form GST REG-10 for overseas OIDAR service providers supplying to India.

03

Authorised Representative

Setting up an Indian authorised representative and POA for foreign OIDAR registrants.

04

GSTR-5A Monthly Return

Preparation and filing of the monthly GSTR-5A return for OIDAR services supplied to Indian B2C.

05

RCM Compliance for Indian Biz

Advising Indian companies on RCM liability for imports of OIDAR / digital services from foreign vendors.

06

B2B vs B2C Segregation

Building customer segmentation logic (GSTIN-based) so that B2B and B2C OIDAR flows are tracked cleanly.

07

OIDAR Audit & Notices

Handling OIDAR-specific departmental enquiries, audits, DRC-01A pre-SCNs, and SCNs.

08

FEMA & TDS Integration

Aligning OIDAR GST with FEMA, equalisation levy sunset, Section 195 TDS, and transfer pricing.

When You Need OIDAR Expertise

Launching Foreign SaaS

A foreign SaaS / cloud product is being launched for Indian consumers or small businesses.

OTT / Streaming Services

Overseas video, music, or content platform is scaling up Indian subscriber base materially.

Digital Ad Spend

Indian business has significant spend on Google, Meta, LinkedIn, or other foreign ad platforms.

Online Gaming Platform

Foreign gaming operator is onboarding Indian users with paid features and in-app purchases.

EdTech & Global Courses

Overseas MOOC / e-learning provider selling paid courses or subscriptions to Indian learners.

Cross-Border Cloud / Hosting

Indian companies subscribing to foreign cloud, domain, or hosting services — large RCM exposure.

OIDAR Notice / Enquiry

OIDAR-specific notice, enquiry, or audit initiated by the GST department on the business.

M&A & Due Diligence

Acquirer or investor flagging OIDAR tax exposure during due diligence of a digital business.

Information & Documents Needed

Foreign Entity KYC

  • Certificate of Incorporation
  • Tax ID in home country
  • Passport of promoter / director
  • Board resolution / authorisation
  • Unique Identification Number
  • Apostille / notarised translations
  • Details of global operations

Indian Representative & Data

  • PAN & Aadhaar of representative
  • POA / authorisation letter
  • Photograph & contact details
  • Indian bank account details
  • Service description & SAC
  • Indian customer data & volumes
  • Platform / website URL

Compliance & Financial

  • Sample invoices / subscription data
  • Revenue reports (B2B / B2C split)
  • Customer GSTIN lists
  • Previous tax filings, if any
  • Contracts with Indian partners
  • Bank remittance / FIRCs
  • FEMA & TDS working papers

Our End-to-End OIDAR GST Approach

1

Classification

Determining whether the service is OIDAR and mapping B2B vs B2C, SAC, and place of supply.

2

Structuring

Designing contracts, invoicing, and representative setup aligned with GST, FEMA, and TDS.

3

Registration

Filing REG-10 and obtaining GSTIN for foreign supplier, or RCM setup for Indian recipient.

4

Monthly Compliance

Monthly GSTR-5A filing, RCM payments, reconciliations, and MIS for management.

5

Audit & Notices

Handling OIDAR audits, enquiries, notices, and appeals with documented working papers.

Why Choose Us for OIDAR GST Services

Deep understanding of Sec 2(17) IGST
Post-2023 OIDAR definition expertise
Global SaaS & streaming experience
B2B / B2C segregation systems
Integrated GST, FEMA & TDS view
Fast REG-10 turnaround
Strong audit & notice defence
Single-point India compliance desk

FAQs on OIDAR Services

What does OIDAR mean under Indian GST?
OIDAR stands for Online Information and Database Access or Retrieval — defined under Section 2(17) of the IGST Act as services whose delivery is mediated by information technology over the internet or an electronic network, and the supply of which is essentially impossible to render without that technology. Typical OIDAR services include cloud and SaaS subscriptions, streaming of music and video, e-books, online gaming, digital advertising, online courses, database access, and web hosting. The Finance Act 2023 widened the definition by dropping the earlier "essentially automated" and "minimal human intervention" filters, bringing a broader sweep of digital services into the OIDAR framework.
Who pays GST on OIDAR services — foreign supplier or Indian recipient?
It depends on the recipient's profile. Where the Indian recipient is a GST-registered business (B2B), GST is paid by the Indian recipient under the reverse charge mechanism, because the supply is treated as an import of services. Where the recipient is a non-business user — an individual, a government body, or any non-taxable online recipient (B2C) — the foreign supplier is required to register in India under Form GST REG-10 and pay IGST itself. Correct classification of each customer as B2B or B2C is therefore central to OIDAR compliance and is typically built into the provider's billing system.
What is the GST rate on OIDAR services?
Most OIDAR services attract IGST at the standard rate of 18%. Since the place of supply for OIDAR is deemed to be the location of the recipient in India under Section 13(12) of the IGST Act, IGST applies on the full taxable value of the supply. Certain specific categories of digital content — such as online gaming with betting elements or specified digital services — may attract different treatment or different rates as notified from time to time. We help OIDAR providers and recipients confirm the correct applicable rate based on the exact nature of service and latest notifications.
How does a foreign OIDAR provider register under GST in India?
A foreign OIDAR provider applies for GST registration electronically in Form GST REG-10, submitting its overseas incorporation documents, tax identification number, and details of an India-based authorised representative with a valid Indian PAN. The provider is not required to have a physical establishment in India. Upon successful verification, the GST portal issues a centralised OIDAR GSTIN covering all-India supplies. Once registered, the provider files Form GSTR-5A every month disclosing B2C supplies made to Indian recipients along with the applicable IGST paid. Our team supports the entire registration and ongoing compliance cycle.
What is GSTR-5A and when is it filed?
GSTR-5A is the dedicated monthly return filed by OIDAR service providers registered under GST REG-10. The return captures details of taxable OIDAR B2C supplies made during the month to Indian non-business recipients, along with the applicable IGST paid through the portal. It is generally due by the 20th of the following month. Unlike regular returns, GSTR-5A does not support claim of input tax credit — it is primarily an output-side disclosure and payment return. We ensure timely GSTR-5A filing every month along with proper reconciliation to the provider's billing and accounting systems.
Are Indian businesses liable for RCM on foreign SaaS / digital services?
Yes, typically. When a GST-registered Indian business subscribes to OIDAR / digital services from a foreign supplier — for example, cloud platforms, design software, analytics tools, or foreign ad platforms — the supply is treated as an import of services. IGST becomes payable by the Indian recipient under reverse charge, through a self-invoice under Section 31(3)(f) of the CGST Act, and disclosure in the relevant tables of GSTR-3B. Subject to compliance with ITC rules (Section 16 / 17 / Rule 36-43), the IGST paid under RCM can generally be claimed as input tax credit in the same month.
Can a foreign OIDAR provider claim input tax credit in India?
No. OIDAR providers registered under GST REG-10 are generally not allowed to claim input tax credit on their inward supplies in India. GSTR-5A itself does not have a structured mechanism for claiming ITC. For this reason, most overseas OIDAR providers treat Indian GST as a pass-through cost — charging IGST on top of the subscription price and remitting it to the Indian exchequer, without any input-side offset. Pricing, contract structuring, and customer-facing tax language therefore play an important role in managing the net commercial impact of Indian GST.
What happens if a foreign OIDAR provider fails to register in India?
Failure to register under GST REG-10 and pay IGST on B2C OIDAR supplies exposes the foreign provider to the full machinery of GST enforcement — recovery of past tax with interest, penalty under Sections 122 and 125, and potentially blocking of access through coordination with payment aggregators and banks. The Indian GST department increasingly tracks cross-border digital consumption and is active in issuing notices to non-resident OIDAR operators. Voluntary registration combined with a clean back-period reconciliation is almost always a better commercial outcome than waiting for a departmental notice.

Sell, Subscribe, and Scale Digitally — Without the GST Risk

Partner with our specialists for end-to-end OIDAR Services under Indian GST — classification, REG-10 registration, GSTR-5A filings, RCM compliance, and audit support — all under one roof.

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